Frequently Asked Questions
Everything you need to know about your Dogtra shopping experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary by collection.
Are your materials sustainably sourced?
At Dogtra, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.